AI Chat for Images

Add AI Chat to any image so viewers can ask questions right beside the visual and get instant, accurate answers. You see who viewed, what they asked, and what they cared about—so follow‑ups are sharper and cycles move faster.

When this is useful

Images carry dense meaning, but context is often missing after you share a file or link. With Send, your image opens in a clean viewer with AI Chat and Suggested Questions alongside it, so people reach key answers quickly and you get reliable engagement data before your next touch.

• Annotated screenshots for product changes and UX reviews
• Infographics, one‑pagers, and visual roadmaps shared with stakeholders
• Visual handoffs to prospects or teammates where clarity and next steps matter

Step‑by‑step

This setup keeps things simple and consistent for viewers. You can upload common formats (PNG, JPG) or paste a hosted image link.

1. Add your image to Send

• Open send.co → New Document → upload the file or paste a URL. Your image opens in Send with AI Chat beside it.
• Tip: Give the Send document a clear title like “Release notes – Screenshots – Oct” so it’s easy to track in your activity feed.

2. Attach an AI Profile and add Suggested Questions

• AI Chat reads the image context you provide and answers questions about it. To go beyond the visual, attach an AI Profile with short instructions and helpful links: docs, changelogs, pricing, or your calendar. Profiles keep answers consistent across assets.
• Add 3–5 Suggested Questions to steer attention. Examples: 1) “What changed in this release?” 2) “Where do I click to do this?” 3) “What’s the impact for Enterprise users?” 4) “How do I book a demo?”
• Readers can click a suggestion to get a grounded answer instantly—no guessing from the image alone.

3. Set link controls and share

• For broad sharing, use a viewer gate to require Name and Email. For known contacts, create a personalized link with a custom slug so you can attribute opens without a form.
• For sensitive visuals, disable downloading and printing. If needed, hide the content until the viewer completes the gate.
• Copy the link and share it with a short note. Best practice: tell recipients there’s AI Chat inside so they start by asking questions.

Why this is faster with Send

Send pairs your visual with AI and guidance so people get to the point fast, and you show up prepared.

• Instant clarity: AI Chat answers questions right next to the image, 24/7, reducing back‑and‑forth.
• Guided focus: Suggested Questions direct readers to key takeaways and next steps—the topics that stall decisions.
• Stronger signal: Analytics show who viewed, location, device, time on document, and AI Chat history. You see what mattered and tailor your next touch.
• Progressive disclosure: Configure your AI Profile to surface docs, changelogs, or your calendar on request without overloading the first view.

Troubleshooting & tips

Small tweaks improve comprehension and engagement.

Answers feel generic

• Enrich the AI Profile with a short glossary, links to specs or release notes, and definitions for acronyms. More context yields sharper answers.

Readers miss key details

• Add a Suggested Question like “Where do I click?” or “What’s included vs optional?” to preempt confusion.

Sensitive or proprietary visuals

• Enable a viewer gate for Name and Email. Hide content until completed. Disable download/print as needed.

Frequent revisions

• Use Replace file to update the image under the same Send link, preserving analytics and avoiding version chaos. Note in your message that the link always points to the latest version.

Low chat engagement

• In your share note, explicitly say there’s an AI that can answer questions anytime and include a starter suggestion like “What changed here?”

Integrations & automation (webhooks)

Pipe engagement where your team works.

• Trigger on document open to create or update contacts in your CRM via Clay, Zapier, or Make
• Start alerts or sequences when any link inside the document is opened
• Review AI Chat questions to understand interests across your pipeline

Privacy & controls

Keep control without adding friction for viewers.

• Viewer gates for Name, Email, and Phone, with optional hidden‑until‑complete
• Disable download and print for sensitive images
• Replace files under the same link any time to keep one clean URL
• Personalized links with custom slugs when you already know the recipient

FAQ

How does Send speed up decisions on images?

• Viewers self‑serve answers in‑page and you see what they cared about, so you skip repeats and move faster.

Can I require email before viewing?

• Yes. Turn on a viewer gate to collect Name and Email, plus Phone if needed, and optionally hide content until submitted.

What analytics do I get on images?

• Viewer‑provided info, location, device, total time viewed, and AI Chat history. For PDFs, you also get page‑level time.

Can AI answer beyond what’s in the image?

• Yes. Attach an AI Profile with links to docs, changelogs, pricing, or your calendar so AI can surface them on request.

What plans and prices are available?

• $29/month base plan, or $99/month for multiple seats and more features.

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Try Send.co today and turn any image into instant answers and actionable signal.