Tutorial/3 MINUTES READ

How to capture emails on shared Tella videos

October 22, 2025

How to capture emails on shared Tella videos

How to capture emails on shared Tella videos

Gate your Tella video with an email field so you always know who’s watching. Share a single Send link, collect verified emails before playback, and let AI Chat answer questions instantly so you can qualify faster and follow up with context.

When this is useful

Requiring email up front turns anonymous views into qualified interest. It also reduces back‑and‑forth because viewers can ask questions right beside the video and get immediate answers.

  • Demo or pitch videos after a first call
  • Product‑led onboarding clips where questions repeat
  • Launch, pricing, or ROI explainers that tend to circulate
  • Any scenario where you want identity before playback and clear engagement signals

Step‑by‑step: capture emails on a Tella video

These steps keep setup simple and outcome‑focused.

  1. Add your Tella video to Send

  2. Turn on a viewer gate and require Email

  3. Add Suggested Questions to guide engagement

  4. Share the Send link and watch Activity

Why this is faster with Send

A bare Tella link is easy to forward and hard to qualify. Send turns it into a single, tracked link with identity, AI‑guided answers, and clear signals so cycles move faster.

  • Verified email capture before playback
  • AI Chat and Suggested Questions reduce repetitive follow‑ups
  • Analytics show viewer identity (if gated), location, device, and total time
  • Replace files under the same link to keep one URL and preserve analytics continuity

Troubleshooting & tips

Small tweaks make your gate and signals reliable.

  • Viewers can’t start playback
  • Low completion rate on the gate
  • Sensitive content
  • Version changes
  • Too many notifications

Integrations & automation (Webhooks)

Webhooks turn views and clicks into instant updates and alerts. Point events to Clay, Zapier, or Make to keep systems in sync and teams responsive.

  • Triggers:
  • Destinations:
  • Common workflows:
  • Payload highlights:

Privacy & controls

Share widely without losing control.

  • Require Email (and optionally Name and Phone); hide content until provided
  • Disable download/print when needed
  • Replace files under the same link so your URL never changes
  • Use personalized links (custom slug) for known contacts to skip the form

FAQ

  • Can I require email before playback?
  • What analytics do I get on Tella videos?
  • Can I push events into my CRM?
  • Can I prevent downloading or printing?
  • What plans and prices are available?
    Capture verified emails on your Tella videos and follow up at the perfect moment—try Send.co today.