How To Share Google Docs Across Teams

How to share Google Docs across teams with AI answers and full tracking
Google Docs is where plans, specs, and proposals live, but sharing across teams often turns into scattered links, repeat questions, and no signal on who engaged. This guide shows how to share Google Docs across teams using Send, so people get instant answers via AI and you get visibility into who viewed, what they cared about, and when to follow up.
When this is useful
Before we dive into the steps, here’s when this workflow helps most.
- You want a single, always‑current link for an important Google Doc that multiple teams reference.
- You need to steer readers to pricing, scope, or next steps without booking another meeting.
- You care about signal: who opened the link, where they’re from, what device they used, and the questions they had.
- You want to compress reviews and sales cycles by letting people self‑serve answers 24/7 via AI.
Step‑by‑step
In this section, you’ll add your Google Doc to Send, guide readers with Suggested Questions, and share one tracked link with the right controls. Setup takes minutes.
1. Add your Google Doc to Send
- Install Send’s Chrome extension from Send.co. On supported pages, you’ll see a blue “Add to Send” button.
- Open your Google Doc. Click the “Add to Send” button. A Send tab opens with the Doc embedded immediately.
- Alternatively, in the Send app, click New Document and paste your Doc’s URL. Send will load it the same way.
- Name the document clearly, such as “Proposal – ACME (Docs)” or “Onboarding plan (Docs).”
Why this matters: instead of pasting Docs links into Slack and email threads that go stale, you centralize access under one Send link that also includes AI chat and analytics.
2. Add AI and Suggested Questions to steer readers
- In Send, enable AI Chat. The AI reads the attached content and answers questions about it.
- Add Suggested Questions that anticipate what people need: 1) “What does this include and what’s out of scope?” 2) “What’s the implementation timeline?” 3) “Who’s responsible and what are the next steps?” 4) “Where can I see case studies or a demo?”
- If you want AI to answer beyond the Google Doc (e.g., pricing policies, security details, calendar booking, or case studies), attach an AI Profile. In the profile, teach the AI to surface those links on request.
- Add a short note at the top: “There’s an AI chat on the right—ask anything.” Engagement rises when readers know they can self‑serve.
Why this matters: AI and Suggested Questions steer attention to the most important answers, reduce back‑and‑forth, and accelerate decisions.
3. Set controls, share once, and track engagement
- Click Share and configure the viewer gate. Require name and email if you want identity captured before viewing. Add phone when qualification matters.
- For sensitive contexts, disable download/print. If you attach internal notes or a companion PDF next to the Doc, this keeps distribution controlled.
- Create a personalized link with a custom slug when you already know the audience (for example, /acme‑proposal‑docs). This avoids forms while keeping identity clear.
- Copy the Send link and share it in team channels, handoff packets, project hubs, or email sequences. Mention that there’s AI chat inside.
- Watch your Activity feed and email notifications. You’ll see who viewed, from where, on what device, how long they engaged, and the questions they asked the AI. Turn on webhooks for “document open” or “any link open” to push activity into your CRM or tools like Zapier, Make, and Clay.
Why this matters: one link stays accurate and shows you who engaged, so you can prioritize follow‑ups.
Why this is faster with Send
This section explains the concrete benefits of using Send for Google Docs.
- AI answers questions immediately, so readers don’t need a walkthrough or another call to find key details.
- Suggested Questions guide attention to scope, timelines, owners, and next steps.
- Analytics show who viewed, where they came from, device, time on doc, and AI chat logs. For attached PDFs, you also get page‑level time to see which pages drew attention.
- Permissions, viewer gates, and replace‑file controls keep the shared link clean and current. If you attach a spec or PDF later, replace it under the same URL without resending.
- Compared to traditional link‑sharing or DocSend, Send adds AI steering plus deeper engagement signal, which shortens cycles and improves conversations.
Troubleshooting & tips
Here are common blockers and how to fix them quickly.
People don’t notice AI chat
- Add a one‑line prompt: “Ask the AI anything on the right.” Seed two or three Suggested Questions that mirror typical confusion.
Readers ask about topics beyond the Doc
- Attach an AI Profile. Teach it to surface pricing pages, security notes, case studies, and your booking link.
You need tight control for internal context
- Turn on the viewer gate and disable download/print. Use personalized links for known contacts to skip the form while keeping identity clear.
The Doc keeps evolving and attachments change
- Keep the same Send link. Replace attachments or update references. Recipients keep using the same URL, and analytics remain continuous.
You need alerts and CRM updates
- Use webhooks for “document open” or “any link open.” Pipe events to Zapier, Make, or Clay to create or update contacts, log activity, notify channels, or trigger sequences.
Integrations & automation
Here’s how to connect activity from your Google Doc link to the rest of your stack.
CRM enrichment
- When a document opens, trigger a webhook to create or update the contact and log engagement. If someone clicks your case studies or booking link, use “any link open” to score intent and route owners.
Slack alerts
- Send alerts to a team channel when target accounts engage. Include the viewer’s name, location, and the Suggested Questions they used.
Sequences
- After a view, enroll the contact into a personalized sequence with a relevant follow‑up based on their AI questions.
Data tools
- Send events into Clay for deduping and enrichment, then back to your CRM so teams prioritize the right people.
Privacy & controls
These settings keep your shared Docs tidy and safe.
Viewer gates
- Require name, email, and optionally phone before viewing. Hide content until submitted if identity needs to be confirmed first.
Disable download/print
- Useful when you add internal guidance or attach PDFs next to the Doc. Keep distribution controlled while readers can still view and ask the AI.
Personalized links
- Use a custom slug when you already know the audience. Identity is clear without a form, and the URL looks professional.
Replace files, keep the link
- Swap attached exports, specs, or policy docs without changing the URL. Analytics continue under the same link.
FAQ
This section answers common questions quickly so you can move faster.
How does Send speed up Google Docs reviews?
- AI and Suggested Questions orient readers immediately. You avoid repeat walkthroughs and see who engaged and what they asked.
Can I require name or email before viewing?
- Yes. Turn on the viewer gate and choose the fields you need. You can also hide content until they submit.
Can I replace attachments without changing the link?
- Yes. Replace files under the same Send link, which preserves analytics and avoids version chaos.
What analytics do I get?
- You’ll see provided viewer info, location, device, time viewed, and AI chat questions. For PDFs attached alongside Google Docs, page‑level time shows which pages mattered.
What plans and prices are available?
- Send offers a $29 per month plan, and a $99 per month tier with multiple seats and more features.
Try Send to share Google Docs across teams with AI answers and full tracking—start at Send.co.