How to share images across teams with AI answers and full tracking

Images move work forward, from mockups and screenshots to diagrams and proofs. But scattered links and endless questions slow you down. This guide shows how to share images across teams using Send so people get instant answers via AI, and you see who viewed, what they cared about, and when to follow up.

When this is useful

Before you dive into the steps, here’s when this workflow helps most.

• You want a single, always‑current link for a set of images used by multiple teams.
• You need to steer viewers to what matters without another walkthrough.
• You care about signal: who opened, where, device, and the questions they asked.
• You want to compress reviews by letting people self‑serve answers 24/7 via AI.

Step‑by‑step

In this section, you’ll add your images to Send, guide reviewers with Suggested Questions, and share one tracked link with the right controls. Setup takes minutes.

1) Add images to Send

1. Install Send’s Chrome extension from Send.co. On supported pages, you’ll see a blue “Add to Send” button.
2. In the Send app, click New Document and upload your images, or paste a link that contains them (e.g., a hosted gallery or doc). Send loads the content immediately.
3. Organize: add filenames or short captions so reviewers can refer to specific images in questions.
4. Name the document clearly, like “Sprint 24 image review” or “Brand proofs – v3.”

Why this matters: instead of pasting image links into Slack threads that get lost, you centralize access under one Send link that also includes AI chat and analytics.

2) Add AI and Suggested Questions to steer reviewers

1. In Send, enable AI Chat. The AI reads the attached content and answers questions about it.
2. Add 3–5 Suggested Questions that anticipate needs:
3. If you want AI to answer beyond the images (e.g., brand guidelines, spec sheet, booking link), attach an AI Profile. In the profile, teach the AI to surface those links when asked.
4. Add a brief note at the top: “There’s an AI chat on the right—ask anything.” Engagement rises when people know they can self‑serve.

Why this matters: AI and Suggested Questions steer attention to decisions and next steps, reduce confusion, and cut repeat questions.

3) Set controls, share once, and track engagement

1. Click Share and configure the viewer gate. Require name and email if you want identity captured before viewing. Add phone when qualification matters.
2. For sensitive work (e.g., pre‑launch assets), disable download/print. Keep viewing easy while distribution stays controlled.
3. Create a personalized link with a custom slug for known audiences (for example, /acme‑proof‑v3). This avoids forms while keeping identity clear.
4. Copy the Send link and share it in project hubs, review channels, handoff packets, or email sequences. Mention that there’s AI chat inside.
5. Watch your Activity feed and email notifications. You’ll see who viewed, from where, on what device, how long they engaged, and the questions they asked the AI. Turn on webhooks for “document open” or “any link open” to push activity into your CRM or tools like Zapier, Make, and Clay.

Why this matters: one link stays current as you iterate, and you get reliable signal on who engaged and what they needed.

Why this is faster with Send

This section explains the concrete benefits of using Send for image reviews.

• AI answers questions immediately, so reviewers orient without booking another call.
• Suggested Questions guide attention to deltas, specs, and approvals.
• Analytics show who viewed, where they came from, device, time on doc, and AI chat logs. For attached PDFs, you also get page‑level time to see which pages drew attention.
• Permissions, viewer gates, and replace‑file controls keep the shared link clean and current. If you attach a spec or PDF later, replace it under the same URL without resending.
• Compared to plain link sharing or DocSend, Send adds AI steering plus deeper engagement signal, which shortens feedback loops and improves decisions.

Troubleshooting & tips

Here are common blockers and how to resolve them quickly.

• People don’t notice AI chat
• Questions about specs or brand rules
• Tight access requirements
• Frequent iterations
• Alerts and system updates

Integrations & automation

Here’s how to connect activity from your images link to the rest of your stack.

• CRM enrichment
• Slack alerts
• Sequences
• Data tools

Privacy & controls

These settings keep your shared images tidy and safe.

• Viewer gates
• Disable download/print
• Personalized links
• Replace files, keep the link

FAQ

This section answers common questions quickly so you can move faster.

• How does Send speed up image reviews?
• Can I require name or email before viewing?
• Can I replace attachments without changing the link?
• What analytics do I get?
• What plans and prices are available?

Try Send to share images across teams with AI answers and full tracking—start at Send.co.