How to share Miro boards across teams with AI answers and full tracking

Miro is great for brainstorming and planning, but sharing boards across teams often turns into scattered links, repeat walkthroughs, and little visibility. This guide shows how to share Miro across teams using Send so people get instant answers with AI, and you see who viewed, what they cared about, and when to follow up.

When this is useful

Before we dive into the steps, here’s when this workflow delivers the most value.

• You want a single, always‑current link to a Miro board that many teams reference.
• You need to steer reviewers to the right area or decision without long explanations.
• You care about signal: who opened the link, from where, on what device, and what they asked.
• You want to compress review cycles by letting people self‑serve answers 24/7 via AI.

Step‑by‑step

In this section, you’ll add your Miro board to Send, guide people with Suggested Questions, and share one tracked link with the right controls. Setup takes minutes.

1. Add your Miro board to Send

1. Install Send’s Chrome extension from send.co. On supported sites, a blue “Add to Send” button appears.
2. Open your Miro board. Click the “Add to Send” button. A Send tab opens with the board embedded.
3. Alternatively, open the Send app, click New Document, and paste the Miro URL. Send will load it the same way.
4. Name the document clearly, such as “Q4 roadmap (Miro)” or “Architecture review board,” so teammates recognize it.

Why this matters: instead of pasting Miro links into Slack and email threads that go stale, you centralize access under one Send link that also includes AI chat and analytics.

2. Add AI and Suggested Questions to steer reviewers

1. In Send, enable AI Chat. The AI reads the page and can answer questions about the board and attached context.
2. Add Suggested Questions that anticipate needs: 1) “Where should I start on this board?” 2) “What decisions are final vs open?” 3) “What’s the proposed timeline?” 4) “Where are risks and next steps?”
3. If you want AI to answer beyond what’s on the board (e.g., design rationale, PRD, Jira tickets, or a booking link), attach an AI Profile. In the profile, teach the AI to surface links to specs, tickets, case studies, or your calendar when asked.
4. Add a short note at the top: “There’s an AI chat on the right—ask anything.” Usage rises when people know they can self‑serve.

Why this matters: AI and Suggested Questions direct attention to key decisions, reduce confusion, and cut repeat questions in Slack.

3) Set controls, share once, and track engagement

1. Click Share and configure the viewer gate. Require name and email if you want identity captured before viewing. Add phone when qualification matters.
2. For sensitive context, disable download/print. This is useful if you include internal guidance or attach PDFs alongside the embedded board.
3. Create a personalized link with a custom slug for known audiences (for example, /design‑review‑miro). This avoids forms while keeping identity clear.
4. Copy the Send link and share it in project hubs, design channels, handoff packets, or email sequences. Mention that there’s AI chat inside.
5. Watch your Activity feed and email notifications. You’ll see who viewed, their location and device, time viewed, and the questions they asked the AI. Turn on webhooks for “document open” or “any link open” to push activity into your CRM or tools like Zapier, Make, and Clay.

Why this matters: one link remains current as context evolves, and you get reliable signal on who engaged and what they needed.

Why this is faster with Send

This section explains the concrete benefits of using Send for Miro boards.

• AI answers questions instantly, so reviewers orient without scheduling another walkthrough.
• Suggested Questions guide people to decisions, open issues, and timelines.
• Analytics show who viewed, where, device, time on doc, and AI chat logs. For attached PDFs, page‑level time reveals which pages drew attention.
• Permissions, viewer gates, and replace‑file controls keep the shared link clean and current. If you attach a one‑pager or export later, replace it under the same URL without resending.
• Compared to plain links or DocSend, Send adds AI steering plus deeper engagement signal, which shortens feedback loops and drives alignment.

Troubleshooting & tips

Here are common blockers and how to resolve them quickly.

People don’t notice AI chat

• Add a one‑line prompt: “Ask the AI anything on the right.” Seed two or three Suggested Questions that mirror typical confusion.

Reviewers ask about material outside the board

• Attach an AI Profile. Teach it to surface the PRD, tickets, risks doc, or a booking link for follow‑ups.

Access needs to be controlled tightly

• Turn on the viewer gate and disable download/print. Use personalized links for known teams to skip the form while keeping identity clear.

The board and exports evolve

• Keep the same Send link. Replace attached files or update references. Recipients keep using the same URL, and analytics remain continuous.

You need alerts and system updates

• Use webhooks for “document open” or “any link open.” Pipe to Zapier, Make, or Clay to update contacts, log activity, notify channels, or trigger sequences.

Integrations & automation

Here’s how to connect activity from your Miro link to the rest of your stack.

CRM enrichment

• When a document opens, trigger a webhook to create or update the contact and log engagement. If someone clicks a spec or booking link, use “any link open” to score intent and route owners.

Slack alerts

• Send alerts to a review channel when stakeholders engage. Include the viewer’s name, location, and the Suggested Questions they used.

Sequences

• After a view, enroll stakeholders into a follow‑up sequence with targeted nudges based on their AI questions.

Data tools

• Send events into Clay for deduping and enrichment, then back to the CRM so teams know who to prioritize.

Privacy & controls

These settings keep your shared Miro boards tidy and safe.

Viewer gates

• Require name, email, and optionally phone before viewing. Hide content until submitted when identity matters up front.

Disable download/print

• Useful when you attach internal notes or exports beside the embedded board. Keep distribution controlled.

Personalized links

• Use a custom slug when you already know the audience. Identity is clear without a form.

Replace files, keep the link

• Swap attached exports or policy docs without changing the URL. Analytics continue under the same link.

FAQ

This section answers common questions quickly so you can move faster.

How does Send speed up Miro reviews?

• AI and Suggested Questions orient reviewers immediately. You avoid repeat walkthroughs and see who engaged and what they asked.

Can I require name or email before viewing?

• Yes. Turn on the viewer gate and choose the fields you need. You can also hide content until they submit.

Can I replace attachments or exports without changing the link?

• Yes. Replace files under the same Send link, which preserves analytics and avoids version chaos.

What analytics do I get?

• You’ll see provided viewer info, location, device, time viewed, and AI chat questions. For PDFs attached next to the board, page‑level time shows which pages mattered.

What plans and prices are available?

• Send offers a $29 per month plan, and a $99 per month tier with multiple seats and more features.

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Try Send to share Miro across teams with AI answers and full tracking—start at Send.co.