Send.co Wordmark with Icon
Tutorial/5 MINUTES READ

How to track who viewed your Figma slide deck

October 20, 2025

How to track who viewed your Figma slide deck

How to track who viewed your Figma slide deck (and capture leads)

Share your Figma Slides deck through Send to see exactly who opened it, for how long, and what they asked. Add AI Chat and Suggested Questions so stakeholders get instant answers without meetings. Use real engagement signals to prioritize follow‑ups and keep one stable link you can update anytime.

When this is useful

Figma’s new slide decks are great for sharing, but standard links give limited signal and no guided answers. Send layers identity capture, AI guidance, and analytics on top of your existing deck, so you act when interest is high.

  • You need names and emails before someone views your deck
  • You want alerts on opens and re‑opens
  • You want AI to handle questions in‑page
  • You plan to iterate the deck without sending a new link

Step‑by‑step: track Figma deck views with Send

These steps keep setup simple and outcome‑focused. Use the Chrome extension or the Send app.

1. Add your Figma deck to Send

Open the deck and click the blue "Add to Send" button from Send’s Chrome extension, or go to send.co → New Document → paste your Figma deck URL. Your deck loads with AI Chat beside it.

2. Configure gates, permissions, and AI

Open Link Settings. Require Name and Email before viewing. You can also capture Phone and optionally hide content until submitted for stricter control.

3. Disable download/print for sensitive decks.

Add Suggested Questions like "Pricing?", "Implementation timeline", and "Next steps." Attach an AI Profile to surface case studies or a calendar link on request.

Click Copy link and share it. Mention there’s AI chat inside so reviewers know they can self‑serve answers.

5. Track engagement and follow up at the right moment

You’ll get an email when the link is opened. In Activity, see viewer identity (if gated), location, device, total time viewed, and their AI questions. Re‑opens and repeated questions are great follow‑up triggers.

6. Update without changing the URL

Replace files under the same Send link as your deck evolves. Your shared URL stays the same—no version chaos.

Why this is faster with Send

Typical sharing leaves you chasing replies and permissions. With Send, the deck itself answers questions, and you see exactly what mattered. That shortens cycles and improves your next touch.

  • AI Chat answers in context beside your slides
  • Suggested Questions spotlight price, scope, and next steps
  • Analytics show who viewed, location, device, and total time
  • Replace files under the same link to keep one clean URL in circulation

Troubleshooting & tips

Small adjustments make signals reliable and actionable. Use these checks if something feels off.

Viewers not captured

  • Ensure the viewer gate is on and Name + Email are required. For known contacts, use a personalized link with a custom slug to identify them without a form.

Low engagement or off‑topic questions

  • Tighten Suggested Questions to decision points and attach an AI Profile with case studies and your calendar link.

Sensitive content

  • Disable download/print for attachments. Keep one link and use Replace file to update assets.

Confusing attribution on forwards

  • Share personalized links for key recipients so forwards attribute correctly.

Integrations & automation (webhooks)

Keep CRM and alerts in sync automatically so teams respond at the right moment.

Triggers

  • Document open: create or update contacts and log every view and re‑open
  • Any link open: track clicks from Suggested Questions or AI responses

Destinations

  • Clay, Zapier, or Make to update CRM, add activities, trigger sequences, and post alerts to Slack or email

Useful fields

  • Viewer name, email, and phone (if gated)
  • Location, device, and total time viewed
  • For attached PDFs, page‑level time to see where attention went

Privacy and controls

Protect access while keeping sharing simple.

  • Require name, email, or phone and optionally hide content until provided
  • Disable download/print when needed
  • Replace files under the same link so your URL never changes
  • Use personalized links with a custom slug for known recipients

FAQ

How does Send track Figma deck views?

  • Send records provided viewer info, location, device, total time viewed, repeat visits, and questions asked in AI Chat. For PDFs you attach, you also get page‑level time.
  • Yes. Gated links capture new viewers as distinct people with their own view history.

Can I prevent downloads of my deck?

  • Yes. Disable printing/downloading in Link Settings when needed.
  • Yes. Use Replace file under the same Send link to swap in a new version.

What plans and prices are available?

  • $29/month base plan. $99/month includes multiple seats and more features.

Track real Figma deck engagement with one link. Capture identity, steer with AI, and follow up with clear signals. Try Send.co today.