Track when shared Figma files are opened (identify viewers and act fast)

Share a Figma link through Send to see opens and who viewed. Add AI chat and Suggested Questions to guide attention and accelerate decisions.

When this is useful

• You share Figma files or prototypes externally
• You need identity and timing signals
• You plan to iterate without new links

Step-by-step

1. Add your Figma link to Send
2. Configure gates and permissions
3. Add Suggested Questions and share

Why this is faster with Send

• AI Chat answers instantly
• Suggested Questions point to decisions
• Analytics show opens, identity, device, location, time, and AI questions

What good looks like (QA checklist)

• Gate on for unknown audiences
• Suggested Questions highlight pricing and next steps
• Replace file for updates to keep one URL

Troubleshooting & tips

• No opens? Ensure the Send link was shared
• Low engagement? Improve Suggested Questions and call out AI chat

Integrations & automation (webhooks)

• Fire open events to Clay, Zapier, or Make to update CRM and alert owners

Privacy/controls

• Require name, email, or phone
• Disable download when needed
• Replace files without changing the link

FAQ

• Can I track forwards?
• Can I keep the same URL after updates?
• What analytics do I get?