Tutorial/2 MINUTES READ

Track when shared Google Sheets are opened

October 21, 2025

Track when shared Google Sheets are opened

Track when shared Google Sheets are opened (and who viewed)

Share your Sheet through Send to see opens and identify viewers. Add AI chat and Suggested Questions to guide decisions and move faster.

When this is useful

  • You share Sheets externally and need signal on opens
  • You want identity and timing for follow‑ups
  • You plan to update without breaking the link

Step-by-step

  1. Add your Sheet to Send
  2. Configure gates and permissions
  3. Add Suggested Questions and share

Why this is faster with Send

  • AI Chat answers instantly
  • Suggested Questions direct attention to decisions
  • Analytics show opens, identity, device, location, time, and AI questions

What good looks like (QA checklist)

  • Gate on for unknown audiences
  • Suggested Questions highlight pricing and next steps
  • Replace file for updates to keep one URL

Troubleshooting & tips

  • No opens recorded? Share the Send link, not the raw Sheet
  • Low engagement? Tighten Suggested Questions and mention AI chat
  • Known recipients? Use personalized links

Integrations & automation (webhooks)

  • Fire open events to Clay, Zapier, or Make for CRM updates and alerts

Privacy/controls

  • Require name, email, or phone
  • Disable download/print when needed
  • Replace files without changing the link

FAQ

  • Can I track forwards?
  • Can I keep the same URL after updates?
  • What analytics do I get?