Tutorial/2 MINUTES READ
Track when shared Google Sheets are opened
October 21, 2025

Track when shared Google Sheets are opened (and who viewed)
Share your Sheet through Send to see opens and identify viewers. Add AI chat and Suggested Questions to guide decisions and move faster.
When this is useful
- You share Sheets externally and need signal on opens
- You want identity and timing for follow‑ups
- You plan to update without breaking the link
Step-by-step
- Add your Sheet to Send
- Configure gates and permissions
- Add Suggested Questions and share
Why this is faster with Send
- AI Chat answers instantly
- Suggested Questions direct attention to decisions
- Analytics show opens, identity, device, location, time, and AI questions
What good looks like (QA checklist)
- Gate on for unknown audiences
- Suggested Questions highlight pricing and next steps
- Replace file for updates to keep one URL
Troubleshooting & tips
- No opens recorded? Share the Send link, not the raw Sheet
- Low engagement? Tighten Suggested Questions and mention AI chat
- Known recipients? Use personalized links
Integrations & automation (webhooks)
- Fire open events to Clay, Zapier, or Make for CRM updates and alerts
Privacy/controls
- Require name, email, or phone
- Disable download/print when needed
- Replace files without changing the link
FAQ
- Can I track forwards?
- Can I keep the same URL after updates?
- What analytics do I get?