Tutorial/2 MINUTES READ
Track when shared Images are opened
October 21, 2025

Track when shared images are opened (simple viewer signal)
Share images through Send to see who opened them and when. Add AI chat and Suggested Questions to handle questions and guide action.
When this is useful
- You send mockups, screenshots, or single‑image assets
- You need identity and timing
- You want one link you can update later
Step-by-step
- Add your image to Send
- Configure gates and permissions
- Add Suggested Questions and share
Why this is faster with Send
- AI Chat answers instantly
- Suggested Questions point to decisions
- Analytics show opens, identity, device, location, and AI questions
What good looks like (QA checklist)
- Gate on for unknown audiences
- Suggested Questions cover pricing and next steps
- Replace file for updates to keep one URL
Troubleshooting & tips
- No opens recorded? Ensure recipients used the Send link
- Sensitive content? Disable download
Integrations & automation (webhooks)
- Fire open events to Clay, Zapier, or Make to update CRM and alerts
Privacy/controls
- Require name, email, or phone
- Disable download when needed
- Replace files without changing the link
FAQ
- Can I track forwards?
- Can I keep the same URL after updates?
- What analytics do I get?