Get notified when shared images are viewed (with identity and context)

Share any image through Send to get instant alerts on opens and re‑opens, including who viewed, where, device, and total time. Route notifications to Slack, email, or your CRM so you can follow up right when interest spikes, and use AI Chat and Suggested Questions to answer common questions without another meeting.

When this is useful

Plain image links provide little signal. Send layers identity capture, AI guidance, and webhooks so you respond faster with better context.

• Product mockups and screenshots for prospects
• Visual specs and diagrams sent after a call
• Sensitive visuals where timing and access matter

Step‑by‑step: set up image view notifications

These steps keep setup simple and outcome‑focused.

1. Add your image to Send
2. Configure link settings and alerts
3. Route events to your tools

Why this is faster with Send

You don’t just get a view count—you see who viewed and what they asked, and AI handles questions in‑page. Your timing and next step improve.

• Instant alerts on opens and re‑opens
• Analytics show viewer identity (if gated), location, device, and total time
• AI Chat and Suggested Questions reduce back‑and‑forth

Troubleshooting & tips

• Not receiving alerts? Verify the Webhook toggle and destination URL, and send a test event from Webhooks.
• Low engagement? Add Suggested Questions like "What changed?", "What’s included?", and "Next steps"—and mention “there’s AI chat inside” when sharing.
• Sensitive content? Disable download/print and turn on a viewer gate (Name and Email, optionally Phone). Replace files under the same link to keep one URL.

Integrations & automation (webhooks)

• Triggers: Document open and Any link open
• Destinations: Clay, Zapier, Make for CRM updates, tasks, and alerts
• Useful fields: viewer name, email, phone (if gated), location, device, total time

Privacy and controls

• Require name, email, or phone; optionally hide content until provided
• Disable download/print when needed
• Replace files under the same link so your URL never changes
• Use personalized links with a custom slug for known recipients

FAQ

• Can I push image views into my CRM?
• What analytics do I get?
• Can I get alerts on re‑opens?
• Can I prevent downloading or printing?
  Get real‑time image view alerts with context. Share through Send, capture identity, and act while interest is high. Try Send.co today.