Get notified when shared Images are viewed
Get notified when shared images are viewed (with identity and context)
Share any image through Send to get instant alerts on opens and re‑opens, including who viewed, where, device, and total time. Route notifications to Slack, email, or your CRM so you can follow up right when interest spikes, and use AI Chat and Suggested Questions to answer common questions without another meeting.
When this is useful
Plain image links provide little signal. Send layers identity capture, AI guidance, and webhooks so you respond faster with better context.
- Product mockups and screenshots for prospects
- Visual specs and diagrams sent after a call
- Sensitive visuals where timing and access matter
Step‑by‑step: set up image view notifications
These steps keep setup simple and outcome‑focused.
1. Add your image to Send
- Go to send.co → New Document → upload the image or paste its URL. Your image opens inside Send with AI Chat beside it.
2. Configure link settings and alerts
- Open Link Settings. Require Name and Email if you need identity; you can also capture Phone and hide content until submitted.
- Go to Webhooks. Toggle "Document open" to alert on every open and re‑open. Optionally toggle "Any link open" to track clicks from AI answers or Suggested Questions.
3. Route events to your tools
- Use Clay, Zapier, or Make to post to Slack or email, and to create or update CRM contacts and activities. Trigger follow‑up tasks automatically.
Why this is faster with Send
You don’t just get a view count—you see who viewed and what they asked, and AI handles questions in‑page. Your timing and next step improve.
- Instant alerts on opens and re‑opens
- Analytics show viewer identity (if gated), location, device, and total time
- AI Chat and Suggested Questions reduce back‑and‑forth
Troubleshooting & tips
- Not receiving alerts? Verify the Webhook toggle and destination URL, and send a test event from Webhooks.
- Low engagement? Add Suggested Questions like "What changed?", "What’s included?", and "Next steps"—and mention “there’s AI chat inside” when sharing.
- Sensitive content? Disable download/print and turn on a viewer gate (Name and Email, optionally Phone). Replace files under the same link to keep one URL.
Integrations & automation (webhooks)
- Triggers: Document open and Any link open
- Destinations: Clay, Zapier, Make for CRM updates, tasks, and alerts
- Useful fields: viewer name, email, phone (if gated), location, device, total time
Privacy and controls
- Require name, email, or phone; optionally hide content until provided
- Disable download/print when needed
- Replace files under the same link so your URL never changes
- Use personalized links with a custom slug for known recipients
FAQ
Can I push image views into my CRM?
- Yes. Enable webhooks and route via Clay, Zapier, or Make to create or update records and add activities.
What analytics do I get?
- Viewer identity (if gated), location, device, total time viewed, and a log of AI questions. PDFs include page‑level time.
Can I get alerts on re‑opens?
- Yes. "Document open" fires for every open and re‑open so you can reach out when interest spikes.
Can I prevent downloading or printing?
- Yes. Disable download/print for attachments in Link Settings.
Get real‑time image view alerts with context. Share through Send, capture identity, and act while interest is high. Try Send.co today.